Unfortunately, we are not able to accept returns or exchanges for screen printed or embroidered items purchased from the GT Sports Custom Apparel and Products

In order to efficiently raise money for the sport or club, we run on a made-to-order basis. We do not keep any of the products in stock and the entire collection of individual orders are printed/embroidered, folded, and packed at the same time.

Hard goods and unembellished apparel are allowed refunds so long as they are unused/unworn and fall within 30-days from date of purchase

Unfortunately, once a web store is closed, we cannot re-open the store for late orders. The orders are sent into production immediately when the store closes. All of the orders are run at the same time to allow more room for fundraising for the group putting on the web store and the customers who ordered while the store was still active need to have their orders filled immediately.

If there is enough demand for the web store to re-open, the group/organization running the web store may consider doing a second campaign and contact us to do so.

Setting up a stand-alone order is possible should you accept to pay an additional setup-fee (stock pending)
Note: "Late" Stand-alone orders may not arrive until after a store's advertised estimated ship date

Should an item arrive damaged or defective, please contact us and provide a detailed description of the issue, order number, and an image of the item. We will then determine the best course of action, whether it be a refund, repair, or replacement.

If the store is currently still open then yes, your order is able to be modified or canceled.
Whether you need to change a size, add or remove an item, etc. just give our front office a call at 563-285-4686 or email us at sales@gtsportswear.com
Unfortunately, once a web store is closed, we cannot make changes to your order. The orders are sent into production immediately when the store closes. All of the orders are run at the same time to allow more room for fundraising for the group putting on the web store and the customers who ordered while the store was still active need to have their orders filled immediately.

If there is enough demand for the web store to re-open, the group/organization running the web store may consider doing a second campaign and contact us to do so.

Setting up a stand-alone order is possible should you accept to pay an additional setup-fee (stock pending)
Note: "Late" Stand-alone orders may not arrive until after a store's advertised estimated ship date